Support

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Our support team is available 24 hours a day, 5 days a week to help you with any question about your account, trading, or our platforms.

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Chat with a support agent directly in your account. Available for logged-in clients 24 hours a day, 5 days a week.

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Knowledge Base

Search thousands of help articles, FAQs, and step-by-step guides covering every feature and product.

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Frequently Asked Questions

How do I open an account?

Click "Open Account" at the top of any page. The application takes about 15 minutes and you can fund your account immediately after approval.

What is the minimum deposit?

There is no minimum deposit required for individual IBKR LITE accounts. Some account types and trading permissions may have requirements.

How long does account approval take?

Most accounts are approved within 1–3 business days after submitting all required documents.

How do I reset my password?

Visit the login page and click "Forgot Password". You'll receive a verification code to reset your credentials securely.

Is my money protected?

Client assets are held in segregated accounts. US clients are protected by SIPC up to $500,000 (including $250,000 for cash).

Can I trade on mobile?

Yes. IBKR Mobile is available on iOS and Android with full trading capabilities, real-time data, and account management.

Still have questions?

Email Interactivebrokersltd@yahoo.com or call +1 (810) 335-5914, or log in to chat with a support agent.